Contacts

Our phone numbers (we speak Ukrainian and Russian):

Phone (Ukrainian or Russian only) (093) 01 02 03 8 (067) 01 02 03 8 (050) 01 02 03 8

By phone (in Ukrainian or Russian) — daily 9:00–18:00*. In Telegram, WhatsApp and the website chat — around the clock, in English: the AI assistant checks your account and, in most cases, your line, helps set up your router and takes requests; our support staff can join the chat daily 9:00–18:00 and reply using machine translation.

* Hours may change on public holidays.

Write to us: Telegram, WhatsApp (073) 01 02 03 8 or the website chat — the button in the bottom right corner.

Company details

Service provider: ТОВ «Кабельні телекомунікаційні системи» (ТОВ «КТС»), EDRPOU code (company registration number) 37875170, entry No. 3377 in the register of electronic communications network and service providers. The terms of service are in the public offer agreement (in Ukrainian).

If something goes wrong — with your connection, payment or speed — write to us in the chat or call (in Ukrainian or Russian), and we will sort it out and fix it.